Returns & Exchanges
At Roger's Gardens, we want you to be completely satisfied with your home and garden purchases. If you are not entirely happy with your selection, we offer a 30-day return window for most items in their original condition.
Verify Eligibility
Ensure your item is in its original packaging and unused condition within 30 days of purchase; please note that live plants and seasonal decor may have specific restrictions.
Initiate Your Request
Contact our guest services team via email or visit our Newport Beach gallery with your original receipt or order confirmation to start the return process.
Package Your Item
Carefully secure the merchandise in its original shipping box or suitable packaging to prevent damage during transit, including all tags and documentation.
Receive Refund or Credit
Once our team inspects the returned goods, we will issue a refund to your original payment method or provide store credit, typically processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing